• + 351 253 570 846 ("Custo de uma chamada para a rede fixa de acordo com o seu tarifário.")
  • geral@guimagua.com

Quality Policy

Guimágua undertakes to mantain and evaluate the Quality Management System.

Quality Policy

Guimágua undertakes to mantain and evaluate the Quality Management System in accordance with the applicable standards, legislation and regulations in force, ensuring the satisfactions of its clients, collaborators, suppliers, community and other interested parties.

Guimágua’s mission is to guarantee the quality of its services, investing in the training motivation and communication with its collaborators. All the information that comes from the inside or outside contributes to Guimágua’s mission of obtaining the necessary incentive from its collaborators so they contribute to the continuous improvement of the Quality Management System implemented.

Thus, we are committed:

  • - To improve continuously our services, contributing to the sustainable development and the continuous improvement of their quality.
  • - To deal with all the complaints with the maximum rigor and professionalism ensuring the continuous improvement of the system.
  • - A good internal and external communication, in order to always improve our services and satisfy our clients and other stakeholders.
  • - To provide our clients with products and technologies that respond to their needs and requirements, ensuring a complete technical assistance.
  • - To evaluate our suppliers, so they supply us material according to our clients’ requirements.
  • - To have sufficient Human Resources to provide a compliant service according to the client’s requirements.
  • - To promote a continuous improvement having in mind the efficiency of the entire Management System.